Danny_thomas90
May 29, 2026
"Hard to Use From What I Remember"
From what I remember, the site was frustrating to use. I had a hard time finding what I needed, and a lot of the pages seemed to load really slowly. It just made the whole experience feel more annoying than it should have been.
annalaferriere3200
May 24, 2026
"Lightweight, but not what I hoped for"
I ordered this from chums.com because I needed something lightweight for everyday use, and to be fair, it is definitely light. Shipping was totally fine too. But it feels thinner than I expected, and I’m not feeling super confident about how long it’ll hold up. I was planning to use it right away for a trip, so that kind of threw off my plans because now I’m not sure I trust it enough. Overall, it’s okay, but nothing I’d get excited about.
"Grip was a little underwhelming"
I ordered this from chums.com because I was hoping it would keep my glasses in place better, but the grip just wasn’t as strong as I expected. It feels fine when I first put it on, then after a while it starts loosening up and I end up messing with it more than I want to. Weirdly, I remember noticing it most while I was leaning over to pick up a dropped blueberry in my kitchen.
It might be okay if you’re just sitting around or using it lightly, but for walking around, bending down, or doing much of anything active, it didn’t really hold well for me. Not awful, just not dependable enough for what I needed
Antionette-chapman
May 01, 2026
"Warranty support felt like a runaround"
I tried to get help through the warranty and didn’t get anywhere. It felt like every time I explained the issue, there was some little policy loophole or fine-print excuse that suddenly made it not covered. Frustrating, especially when you think the warranty is supposed to actually help.
JarrodHopton
April 21, 2026
"I ordered from chums.com and ended up..."
I ordered from chums.com and ended up having to contact support about my delivery. It took ages for them to get back to me, and when they did, the reply wasn’t all that helpful. They did get it sorted in the end, but I felt like I had to do way too much chasing
joseph_Kingsley86
April 02, 2026
"Okay, but not worth the price for me"
I ordered a couple of items from Chums and, to be honest, I was a little underwhelmed. The delivery was perfectly fine and nothing really went wrong, but the products themselves just didn’t feel like great value for what I paid. They were okay, but a bit cheaper-feeling than I expected. I probably wouldn’t order again unless there was a decent sale on, because overall it left me feeling like I’d paid a bit too much for what I got...
"Not much to choose from"
There just wasn’t much variety. It felt like the same few things repeated everywhere, and after a couple of minutes I kind of gave up. It also gave me the impression they’re more focused on making money than actually offering people a decent selection
bridget.Levitsky
February 22, 2026
"Pretty comfy, just a little scratchy"
These fit nicely overall and I liked how they felt at first, but after wearing them for a while the seams started feeling kind of scratchy, so they’re comfy enough for shorter use, I just wish that part was a bit softer.
Bonnie-colangelo
February 16, 2026
"Am I missing something, or should this have lasted longer?"
I bought this from chums.com and it looked totally fine when it arrived. But after only a few wears, the material started coming apart. Am I missing something here? I really expected it to hold up better than that, so I’m disappointed.
martha.Wilson
February 15, 2026
"Literally Nothing I Wanted Was Available"
I swear, every single thing I actually wanted was out of stock. Like, how does that even happen? I kept checking and it was just disappointment after disappointment. Super frustrating
David_terry97
February 13, 2026
"I ordered from Chums because the site..."
I ordered from Chums because the site said delivery would only take a few days. A week went by and still nothing had arrived, and then the tracking just stopped updating altogether. Come on now, if you’re going to give delivery dates, they should actually mean something.
I emailed them and got a vague reply about delays, but no real help or proper update. I needed the item for my dad, and by the time it finally turned up, it was way too late. I wouldn’t bother ordering from them again.
Joe.hernandez
February 11, 2026
"Awkward fit and could use clearer instructions"
I really wanted this to work, but the fit was off for me. The strap doesn’t have enough adjustment, so it either feels too tight or starts slipping around, which gets annoying fast. I also expected the instructions to be clearer because I kept wondering if I was setting it up wrong. Overall, it just wasn’t comfortable to wear.
Debra_oldenburg78
February 04, 2026
"Return process made me think twice"
I wasn’t really happy with my experience with chums. I ordered something and then needed to exchange it, but the return process felt slow and kind of clunky. The instructions weren’t clear enough for me, and I ended up sitting around waiting without any real update, which made the whole thing more frustrating than it needed to be.
If you’re sure you’re keeping what you buy, it might be fine. But for me, I like to know I’m covered if something doesn’t work out, and this didn’t give me much confidence. I’d be careful about ordering again unless I was 100% certain about the item.
DavidWendt_96
January 30, 2026
"Not water resistant at all"
I bought this from Chums because I figured it could handle a little rain, but unfortunately that wasn’t the case. It got wet once and the water soaked right through quickly. I needed it for being outdoors, so that was really frustrating. It feels like the product was made to sound more protective than it actually is. I wouldn’t buy it again, and I was disappointed with the whole experience.
KellyWeeks_44
January 18, 2026
"Not gonna lie, I was disappointed with..."
Not gonna lie, I was disappointed with this order. I ordered two pairs of trousers, but they showed up in the wrong size and color. It felt like no one really checked the order before sending it out...
"Wish I’d passed on these"
I ordered a couple things from Chums and I kind of regret it, to be honest. They looked alright when they arrived, but once I actually wore them, the material felt thin and a little rough. For what I paid, I was expecting something better. Shipping was fine, no issues there, but the quality just wasn’t what I hoped for.
hello_jamie370
January 02, 2026
"The box showed up with a dent..."
The box showed up with a dent, which was a little disappointing. Thankfully, the item inside was not damaged and worked out fine
Jack-baker
December 27, 2025
"Could Use More Color Options"
The colors are fine, but it would be nice to have a few more choices. It doesn’t feel like a huge ask, and I think most people would appreciate having options that better fit their style
STEARNS
December 23, 2025
"Shipping was, just okay"
I ordered from Chums, and the item did show up fine, so no big issue there. The shipping just felt a little slow, honestly. I wasn’t expecting it overnight, or anything, but it took longer than I figured it would, and the tracking barely updated. The product was okay once it finally arrived, I just wish the delivery had been a bit quicker. Not terrible, but, not great either.
hello_diana665
December 22, 2025
"I was just trying to find a..."
I was just trying to find a jacket, but the site kept jumping around and loading slowly. How hard should it be to browse for one item, right?
The filters didn’t really make sense to me, and checkout felt way more confusing than it needed to be. After a while I just gave up, because who wants to fight with a website just to buy a jacket?